PentixAIThe Supplement Recovery Engine

Privacy Policy

Pentix AI LLC  ·  Effective date: July 5, 2026  ·  Last updated: July 5, 2026

1. Introduction

Pentix AI LLC ("Pentix AI," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to information we collect through our website at hipentix.com, our online forms, and our SMS/text-messaging program.

Pentix AI is an AI fulfillment company. We provide a done-for-you supplement-recovery system for property-restoration firms that reconciles a firm's field documentation and estimating scope against what each insurance carrier actually paid, and prepares submit-ready supplements for the firm's estimator to review. By using our website or submitting a form, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Information you provide to us

When you complete a form on our website, request information, or communicate with us, we may collect:

  • Contact details — your name, email address, and (optionally) your mobile phone number.
  • Business details — information you choose to provide about your company and its operations.
  • Communications — the content of messages, requests, or inquiries you send us, and your consent selections.

Information collected automatically

When you visit our website, we may automatically collect limited technical information such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. We collect this through cookies and similar technologies (see Section 6).

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide the information or services you request;
  • Schedule, confirm, and follow up on appointments and consultations;
  • Send you account, service, and informational messages related to your request;
  • Send you promotional messages, but only if you have separately consented to receive them;
  • Operate, maintain, secure, and improve our website and services;
  • Comply with our legal obligations and enforce our agreements.

4. SMS / Text Messaging Program

If you provide your mobile phone number and check one or both of the consent boxes on our form, you agree to receive text messages from Pentix AI LLC of the type(s) you selected. Consent to receive text messages is never a condition of any purchase or service, and the consent checkboxes are optional.

  • Non-marketing (transactional) messages — appointment and scheduling reminders, follow-ups, informational account and service messages, and responses to your inquiries.
  • Marketing (promotional) messages — promotional offers, discounts, and new service announcements (only if you check the marketing consent box).

Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for assistance. For full messaging terms, please see our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of text messaging services.

5. How We Protect Your Information

We do not sell your data. We do not sell, rent, or trade your personal information, and we do not provide your information to third parties or affiliates for their own marketing purposes. We use the information you give us only to operate our business and communicate with you as described in this Policy.

We may provide limited information to trusted service providers and subcontractors who perform work on our behalf — for example, hosting and cloud storage providers, email service providers, payment processors, customer support, and the SMS aggregators and carriers required to deliver messages you have requested. These providers are permitted to use the information only to perform those services for us, and text-messaging opt-in data and consent are never provided to any third party for that party's own use.

We may also disclose information where required to comply with applicable law, a valid legal request, or to protect the rights, safety, and property of Pentix AI, our customers, or others.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to operate the site, remember your preferences, keep the site secure, and understand how visitors use our pages. You can control cookies through your browser settings; disabling some cookies may affect how the website functions. We do not use cookies to sell your information.

7. Data Security

We take the security of your personal information seriously and maintain reasonable administrative, technical, and physical safeguards designed to protect it against unauthorized access, disclosure, alteration, loss, and misuse. These measures include:

  • transmitting information to and from our website over encrypted (HTTPS/SSL) connections;
  • encrypting stored personal information at rest;
  • storing information with reputable third-party service providers that maintain their own security controls;
  • restricting access to personal information to those who need it to operate our business and provide our services; and
  • protecting the accounts and systems we use with authentication and access controls.

No method of transmission over the internet or method of electronic storage is completely secure, so while we work to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal information for as long as needed to fulfill the purposes described in this Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take steps to delete or de-identify it.

9. Your Privacy Choices and Rights

  • Opt out of texts — reply STOP to any message to stop receiving text messages.
  • Opt out of email — use the unsubscribe link in any marketing email.
  • Access, correction, and deletion — you may request that we provide, correct, or delete the personal information we hold about you, subject to applicable law.

To exercise any of these choices, contact us using the details in Section 13. We will not discriminate against you for exercising your privacy rights.

10. Third-Party Links

Our website may contain links to websites operated by others. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies.

11. Children's Privacy

Our website and services are intended for business owners and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be posted on this page, and your continued use of our website after an update constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, contact us at:

Pentix AI LLC
1110 Brickell Avenue Suite 400-47, Miami, FL 33131, USA
Email: [email protected]
Phone: 718-501-5753

14. Governing Law

This Privacy Policy and any dispute arising from it are governed by the laws of the State of Florida, without regard to its conflict-of-laws provisions.

Pentix AI LLC1110 Brickell Avenue Suite 400-47, Miami, FL 33131, USA
[email protected] · 718-501-5753
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